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Ideas › Personal Finance

Write a clear dispute for a wrong charge

Draft a calm, factual message to a company or card issuer about a billing error.

Why it works

Clear facts and dates get disputes resolved faster.

Step by step

  1. List the facts.

    Help me write a billing dispute. Company: [NAME]. Charge: [AMOUNT] on [DATE]. What went wrong: [DETAILS]. What I want: [REFUND/CORRECTION].
  2. Make it firm and polite.

    Rewrite it under 150 words, with a clear request and a response deadline of 14 days.
  3. Plan B.

    If they don't respond, what are typical next steps with my card issuer? List what records I should keep.

Replace anything in [BRACKETS] with your details. Works with most AI chat assistants.

Tips and cautions

  • Card dispute deadlines vary; check your issuer's terms.
  • Not legal advice.

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